TERMS OF USE


The website www.galiniko.com is the e-commerce store for the display and distribution of products and services via the Internet of Ouzounidis ALEXIOS MON PRO IKE., Based in Thessaloniki, Chrysostomou Smyrni 9 (801029712) and from now on will be called “Galiniko”.
Before you start browsing our online store and take any action (for example, ordering), you should consult the following terms and conditions that apply specifically to the use of our online store, which will be referred to shortly as ” www.galiniko.com ‘, regardless of which electronic access you have accessed. They contain important information that defines the use of the site as well as your rights and obligations. Make sure you agree to the following terms and conditions as, by using www.galiniko.com as a visitor, a user, a customer, etc., you are deemed to be consonant and unconditionally accept the following terms herewith without exception. If a user does not agree with these terms, then he / she should under his / her responsibility discontinue the visit and use of the site as well as any transaction or use of the e-shop services. In the case of ordering a product or service through www.galiniko.com, by clicking on the “Order Completion”
button, Galiniko and your customer (you) have a purchase agreement that is governed by the terms and conditions set forth herein. The above agreement is binding on both sides only after you have been notified by Galiniko that your order is acceptable (below). Registering your order through www.galiniko.com is the first step by which you agree to accept the terms and conditions of the order binding you that you complete and send and the transaction comes into force and is accepted only by sending the above notice from Galiniko.


General terms – Information provided


Galiniko has taken every possible measure to ensure that the information, technical features, photographs, prices offered and any other registration on www.galiniko.com are fully and accurately in line with the current legislation. The content, products and services available through the website are carefully listed according to the information collected by the respective vendors / manufacturers. Nevertheless, in good faith, Galiniko is not responsible or liable for any technical problem, error or omission that has arisen or will arise in the course of the registration. Galiniko reserves the right to correct, modify, improve or revise any errors, omissions of such listings or terms of use, terms and conditions, whenever they are aware of the necessity. Finalization of the order is only made after sending a confirmatory e-mail (details in the article “Order Processing Pricing Policy”)


Availability of Products and Services – Disclaimer and Limitation of Liability


Galiniko tries to keep up-to-date the availability of its products and offers, but it does not guarantee it, as it constantly changes from the continuous flow of orders. Galiniko guarantees the timely updating of the end users who placed their order on www.galiniko.com in case of unavailability of a product, the possible date of delivery and the alternative order proposal in the event of the product being disposed of or a long delayed delivery. Galiniko is not responsible for any technical problems that may occur to users when accessing and during and during the access to and is related to the operation or compatibility of their own infrastructure using the site.
The links contained on www.galiniko.com lead to ease of use on the store pages or third party web sites, businesses, etc. These associated sites are not under the control or approval of Galiniko, nor is their use compulsory and Galiniko has no responsibility for the contents and the updates of the related websites. Galiniko is not responsible for internet broadcasts or for any form of transmission received from any of its own or linked websites. Galiniko is not liable and is not liable for damages to customers / users for any damage or damage arising from the cancellation of orders, from non-execution or from delay in their execution, for any reason. In no event shall Galiniko be liable civilly or criminally for any damage (whether positive, special or incidental, which, but not limited to, alternatively and / or cumulatively consists of loss of profits, data, lost profits, pecuniary interest, etc.) a visitor to the e-shop or a third party for a reason connected with the operation or not and / or use of the website and / or inability to provide services and / or products and / or information made available by him and / or any non- we have allowed third party interventions in products and / or services and / or information made available through it.

Sign up


In order for an order or question entry to be made, it is required that the user’s personal information be entered by completing the relevant fields. The visitor / user states that his / her information is accurate and true and accepts that Galiniko has the right to cancel the user’s registration and refuse to sell the products if he / she finds that the true information has not been declared.


Intellectual property rights


All Galiniko postal content, including logo, trademarks, images, graphics, photographs, designs, texts, services and products are intellectual property of Galiniko or third parties and are protected under the relevant provisions of the Greek law, European law and international conventions on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and exposure to www.galiniko.com should in no way be construed as a transfer or assignment of a license or right to use it.


User Liability – License


The user / customer of www.galiniko.com agrees and undertakes to use the services, information and data of the online store as provided by the law and based on the rules of good faith and business ethics. It is not required to use www.galiniko.com to send, post, email or otherwise transmit any content:
Unlawful for any reason, causing unlawful insult and damage to Galiniko or any third party, it either affects the confidentiality or confidentiality of any person’s information Insects of morals, social values, childhood, etc.
For which users do not have the right to broadcast under the law or on current contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements)
Which violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any type of material that contains software viruses or any other code, file or program designed to cause interruption, damage, destruction or the equipment of the operation of any software or computer hardware The right to access, use and present this website and its contents is non-exclusive, unmodified , staff and limited. This license is not a transfer of title to the site and its data and is subject to the limitations of maintaining the site and its data and all references relating to copyright and other proprietary rights and its non-modification and its elements or reproduction / public presenting / distributing or otherwise using the website and its data for any public or commercial purpose


Privacy


The security of Personal Data, as well as of electronic transactions, is of paramount importance and Galiniko has taken all the necessary measures, using modern and accepted methods, to ensure maximum security. The unique purpose of creating www.galiniko.com is to better serve and inform customers and to create a friendly and secure shopping environment under the utmost care and privacy of customers’ personal data. Entry to and the browsing of the site does not impose the registration of any personal data. The information provided in order to complete each order is necessary for the proper handling of the order and the personal data are safely protected by Galiniko. The information that www.galiniko.com collects through the website aims to optimize the communication with the store, to quickly and correctly provide answers to specific questions asked, to serve properly, to execute the order and count its traffic number website, defining customer requirements for more products and facilitating transactions with the company. Galiniko does not distribute to any other organization or affiliate the e-mail addresses, or any other information relating to its users and customers.
Www.galiniko.com makes use of the information you provide to us during the online order form dispatch in order to contact you about the delivery of the order at your place, for confirmation and identification of the customer, for new or alternative products , for special offers, for receiving gifts after a contest draw, etc. You have the option to choose whether or not to receive such communications from www.galiniko.com or to request a change of your personal information by sending your request via e-mail to info@galiniko.com. Some of the above-mentioned communications can not be stopped (eg automated related to the confirmation and course of your order). It is also necessary for the user to have proper management of the confidentiality of his or her personal data and controlled access to the interactive sales department of www.galiniko.com by taking care to keep secret the personal secret password or any other personal data .
By using www.galiniko.com you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website communicated through it.


Order handling – Pricing policy


In the case of a credit card purchase and once you have entered your order, you will receive an automated e-mail stating the details of your order, which does not constitute a binding acceptance of the order by Galiniko, but a confirmation of receipt of the order to be processed.
After processing your order from Galiniko’s online sales department, you will receive the second and confirmatory e-mail by accepting your order and the products that will be shipped to you. In the case of a purchase using a cash on delivery, the brokerage email is also the acceptance of the order.
The prices on the website and the availability are confirmed only with this written order finalization sent to you with the above confirmatory e-mail and the sending of this message is concluded and the contract between the two parties is concluded. Submission of the order involves automatic recognition of the customer of the payment of the payment to Galiniko. Irrespective of any subsequent price fluctuation, and if the product is a product that is listed as readily available by the confirmation email, the customer always pays the price agreed at the time the order is finalized.
Once the order has been finalized and confirmed, the procedure for confirming your deposit with the bank (if you chose “Payment to the Bank”), collecting the goods from the warehouse, preparing the shipment and sending the order, step where you are informed about the progress. In the event that your order is outstanding, you will be sent a corresponding e-mail. Alternatively, we will contact you on the phones you have given us when registering or registering your order on our site.
Sending these update messages is automated by our system and there is no way to disable them, the shipment of which is a prerequisite for the correct development of your order. Be sure to check for the correct receipt of your emails and keep access to them throughout our transaction.
It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay.
Your products are delivered as soon as possible, usually within one to three business days of the order, however, at a time not exceeding thirty days from the order. Exception are products with delivery status “Pre-orders, expected soon and on-demand”, for which there is a separate delivery update. In the event that there is a sudden increase in the purchase cost due to money market fluctuation between the date of your order and the arrival date of the product at the Galiniko warehouse, the client agrees and pledges to pay the new order value that will arise without having a right of withdrawal.


Terms and Payment Terms


You can pay the amount of your order in the following alternative ways:

 

Payment by credit card


You can pay for your order, using Visa, Mastercard, Diners and American Express credit cards, in cooperation with Paypal. For greater security, you will be redirected to the secure PayPal environment to make your purchase. Our company does not save your credit card details for any reason.
Your transaction is fully secured and supported by PayPal Inc. PayPal.inc is the world’s leading payment processor and receives all the required security requirements as well as the ePOS service of Piraeus Bank.


Payment upon receipt of your order at your place (cash on delivery method)


Pay your order with your delivery, at your place. The method of delivery is valid for the whole of Greece, and for parcels that both the Actual Weight and the Shipping Weight are less than 2kg.
This method is charged with a small extra pay for the transporter, which is automatically entered in the shopping cart.


Shipping Modes and Conditions – Carriage / Delivery Fees


Depending on your choice and the weight of the shipment, you can receive your order by: Courier / transport company of the choice of Galiniko.
In the above case – Courier / transport company of Galiniko’s choice, charging for shipping and delivery (if you choose this payment method) will automatically appear in the shopping cart and then in the order completion form.
In the event that the receiving address is in an inaccessible area, as defined by the conditions of transportation of the cooperating Courier / Transport Company, the delivery / receipt of your order will be made by you from your nearest Courier Courier / transport company and not to the address you provided.
In any case, you should make sure you or your representative is at the delivery address at the scheduled delivery date of the shipment. Otherwise, the carrier may return the parcel with a corresponding extra charge or charge the cost of transport if it is obliged to return to your address to deliver the shipment at a later time. In such cases, any additional charge is borne by the buyer, who is obliged to pay it on request.
If a product is missing from your order, please call us at 302318509915 to check our warehouse and find immediate solution.
– If the error is ours, we take immediate responsibility and will send you the item as soon as possible without any charge.
– If it is a product that is not currently available in our warehouses, we will let you know when we expect it and whether there will be any possible shipping burden.
Your order may be delayed for the following reasons:
– During periods of extreme weather or strikes, and in any case of force majeure that may affect the delivery and delivery of your order
– If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order, with the product or with the payment)


Product Returns Due to Delivery Error


You have the right to return the products you have purchased and request their replacement in the event that Galinikoiko’s proven fault is that wrong products or products of poor and defective quality (error in ordering, invoicing, shipment, damaged during transportation, poor packaging, etc.). The customer should not accept the receipt of the product and return the product. The products must be returned in excellent condition, in the condition received by the customer, complete and without damage and the packaging of the product is the one that normally accompanies the product and is in perfect condition. The product to be replaced must be accompanied by all documents accompanying the product (eg DAT, Retail and so on). Before returning, it is advisable to consult with 23920 72757
In all cases, return and replacement are possible under the following conditions: – contact the same day as www.galiniko.com at +30 2318 509-915 – the product has not been used – the product is accompanied by all necessary documents proving the transaction (eg DAT, Retail and .o.k)
– In case we sent you the wrong kind, we send you the right one and we take every transport cost, old and new product


Right of withdrawal / Return of product


If the customer is a natural person (consumer) who prepares the sale for his personal use and not for the service of his individual business (commercial, business, craft or professional), he is entitled to withdraw from the sale within 14 calendar days starting from the time of delivery of the product (to the customer or the carrier indicated by the customer), returning the product to its original condition, incurring the cost of return and any reduction in the value of the goods.
Guidelines on the exercise of the right of withdrawal
Right to withdraw from distance contracts under Law 2251/1994 (as amended by Joint Ministerial Decision Z1-891 / 2013)
You are entitled to withdraw without delay from the distance sale exclusively within 14 calendar days, returning the product to its original condition. This entitlement commences on the day of receipt of these instructions in writing, but not before the delivery of the products. The 14-day shipment of a clear statement of withdrawal or dispatch of the products will be considered sufficient for the timely exercise of the right of withdrawal.
The right of withdrawal from the provisions of Law 2251/1994 does not apply: Where products have been used.
Where products delivered are not suitable for return as soon as they are unsealed for reasons of health or hygiene
If the right to cancel is validly exercised and provided that the product has been returned to Galiniko, the customer will receive a credit note of the same amount as the sale price, which will be paid by Galiniko in the same way that he has done customer, unless otherwise agreed with the customer, without undue or unjustified delay. It is expressly agreed that the customer already has his irrevocable mandate and consent to that effect, that Galiniko is entitled to withhold from the reimbursement the refund costs borne by the customer as well as any compensation in case of destruction, damage or damage to the product or of the value of the product due to customer actions. Galiniko is in any case entitled to claim in any lawful manner any amount that has been damaged (for example, either with respect to the cost of return or destruction, damage or damage, product value impairment, etc.).


Legislation and Applicable Law


All transactions you make through www.galiniko.com are governed by International and European Law, which regulates issues related to electronic commerce as well as the Consumer Protection Act (Law 2251/1994), which deals with issues related to electronic commerce with distance sales and Decision No. Z1-891 Adapting Greek legislation to Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Directive 93 / 13 / EEC and t of Directive 1999/44 / EC of the European Parliament and of the Council and repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council published in the Official Journal of the European Union, No L 304 of 22.11.2011.
Any dispute between users and Galiniko is expressly agreed to be governed by Greek law and is subject to the exclusive jurisdiction of the Courts of Thessaloniki.
For more information, we are always at your disposal either by phone at +30 2318 509-915 or by e-mail at info@galiniko.com